Frequently Asked Questions
How does Shopping with sunnymae work?
All pieces are custom made to order, meaning that they are not created until they are ordered. This is why you only see photos of fabric options rather than the design created in the specific color. To shop, pick your favorite designs, find which colors have your sizes listed with them, and choose your favorite color option. You will input your size when you add the item to cart.
How are your sizes measured?
Here is our size chart!
where are your fabrics sourced from?
All of our fabrics are either recycled, reused, or remnant fabrics. None are bought traditionally “off the bolt” from a fabric store. The majority of our fabrics and other materials are sourced from Fabscrap, an amazing recycling and reuse fabric service. You can read more about Fabscrap here: About Fabscrap. We also source fabrics from Joann Fabrics’ remnant bins. These are the small ~1/4yard- 1yard scraps that remain at the end of the bolt when it is finished.
How long is the ordering & Shipping process?
Since pieces are not created until they are ordered, time is needed to sew the items. Currently, orders are expected to be shipped within 14 days of ordering. With the most inexpensive option for shipping, your order should arrive via FedEx in approximately 3 business days. With the 2 day shipping option, your package should arrive via FedEx within 2 business days. With overnight shipping, your package is expected to arrive via FedEx within 1 business day.
What is the return process like?
If you are unsatisfied with your order, you can email sunnymaedesign@gmail.com to receive a return shipment label and a refund. We send our orders in reusable FedEx packaging, so you can conveniently use the same packaging to return your order once you receive your return label.
If you have any additional questions, please do not hesitate to reach out to sunnymaedesign@gmail.com.